service updates:
- Between 15th - 30th July 2024, payment processing times for all support fund awards (Hardship, Childchare and Gender Expression) are 5-7 working days.
- We are unable to offer any emergency payments during this period.
- We apologise for any inconvenience caused.
General Information:
The LSESU Advice Service offers both online and in-person appointments.
If you need advice, please either:
Our service operates with a Client Charter and Service Standards Agreement available here.
Virtual Adviser
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Student Stories
"The LSESU Advice Team has been super nice and very well informed and knowledgeable. They provided me a very quick and informed response and I felt supported. I highly recommend to all other LSE students to contact them if you have any doubts!"
"LSESU has been so cooperative. Their staff are very polite and courteous. Helped me in my worst times! I will always be grateful to them!"
“Thank you for all your help with the hardship fund. I do not know what I would have done without the support of LSESU.”
Advice Service Channels
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Student Hub
Zero Tolerance Statement
Our dedicated advisers are here to provide advice and support to LSE students. In turn, we ask that our advisers be treated with courtesy and respect.
We have a zero-tolerance approach to abuse of our staff and reserve the right to remove access to the Advice Service to anyone who engages in abusive, violent, aggressive or any otherwise unacceptable behaviour.
You can find all of the Advice Service policies on our Union policies page.
Union Policies
Our Advice Service specific Privacy Policy is linked here.
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